How long we store your personal data

Modified on Wed, 2 Nov, 2022 at 5:26 PM

We only keep your personal data for as long as We need to in order to use it as described in our Data section, and/or for as long as We have your permission to keep it. Information associated with your account will be kept until it is no longer necessary to provide the Services or until your account has been deleted. Additionally, you have the ability to delete some items of information and you can remove individual activities in the AmaraHealth™ App. Following your deletion of your account, it may take up to thirty working days to fully delete your personal information and system logs from our systems. 


We may retain your information to comply with relevant legislation and take other actions permitted by law. This information we retain will be handled in accordance with this Privacy Policy and for up to six years to identify any issues and resolve any legal proceedings. We may keep your personal information for a longer period: in the event of a complaint, if we reasonably believe there is a prospect of legal proceedings, if we are aware of pending or ongoing legal proceedings, or in some circumstances, if applicable law says we must.


In accordance with our Data Retention Policy, all information relating to your personal data that is no longer necessary will be securely destroyed manually. In some instances, some information relating to your personal data that is no longer necessary and relevant to provide our Services may be de-identified and or anonymised to provide insights which are commercially valuable to AmaraHealth™. For example, for health research purposes and data analysis  to improve Services and help us understand the types of users and the information they are accessing in order for us to make improvements to the accessibility of the App. This information will not be identifiable.

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