Request account deletion

Modified on Fri, 16 Aug at 11:53 AM

We understand that there may come a time when you want to delete your account, and we're here to make that process as simple and straightforward as possible. 


What to Consider Before Deleting Your Account?

Before proceeding with deletion, it's important to understand the implications:

  • Data Deletion: Deleting your account will remove all personal data associated with it. This includes any preferences, saved content, or account history.
  • Irreversible Action: Once your account is deleted, it cannot be recovered. Make sure you're certain about this decision before proceeding.
  • Alternative Options: If you're experiencing issues with your account or the service, consider reaching out to our support team for assistance. There may be a solution that doesn't require account deletion.


How to Delete Your Account

If you're sure about deleting your account, please follow the link below to raise a request with us:

 

 


Why Do I Need to Raise a Request?

Since AmaraHealth™ is a healthcare app, it operates within a highly regulated industry. Healthcare apps are subject to strict regulations due to the sensitive data they manage, the critical importance of patient safety, and the significant legal and ethical responsibilities associated with delivering healthcare services.


The reason why we require you to contact us to complete account deletion is because this process allows us to verify identities, maintain audit trails, and prevent unauthorised deletions, thereby safeguarding sensitive data.


It also provides an opportunity for us to get any feedback on our app, ensuring that we can address user concerns and improve services. 


What Happens After Deleting Your Account?

Once your account is deleted, the following actions will occur:

  • Data Removal: All personal data, saved preferences, and account history will be permanently deleted from our servers.
  • Loss of Access: You will no longer be able to log in or access any content associated with your account.
  • Unsubscribing from Communications: If you were subscribed to any newsletters or notifications, these will also be stopped.


Final Thoughts

We value your experience with our service, and while we’re sad to see you go, we respect your decision. Should you choose to return in the future, we'll be here to welcome you back. Thank you for being a part of our community!

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