How do I cancel my subscription?

Modified on Fri, 24 Jul at 12:25 PM

How to Cancel Your Subscription on iPhone (iOS) and Android

If you've subscribed to our app through the Apple App Store or Google Play Store, you'll need to cancel your subscription through your device's subscription settings.

iPhone & iPad (iOS)

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your Apple ID (your name) at the top of the screen.
  3. Select Subscriptions.
  4. Find and tap [App Name] in your list of active subscriptions.
  5. Tap Cancel Subscription (or Cancel Free Trial, if applicable).
  6. Follow the on-screen prompts to confirm.

Can't see your subscription?

  • Make sure you're signed in with the same Apple ID you used to purchase the subscription.
  • If it still doesn't appear, check whether the subscription was purchased using a different Apple ID.

Android

  1. Open the Google Play Store app.
  2. Tap your profile icon in the top-right corner.
  3. Select Payments & subscriptions.
  4. Tap Subscriptions.
  5. Select [App Name] from the list.
  6. Tap Cancel subscription.
  7. Follow the on-screen instructions to confirm.

Can't find your subscription?

  • Check that you're signed in to the Google account used to purchase the subscription.
  • If you have multiple Google accounts, switch between them and check the subscription list again.

Important Information

  • Cancelling your subscription stops future renewals but does not immediately end your access.
  • You'll continue to have access until the end of your current billing period.
  • Deleting or uninstalling the app does not cancel your subscription.

If you're having trouble locating your subscription or need further assistance, please contact our support team and we'll be happy to help.

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