Ticket Creation

Modified on Tue, 1 Aug, 2023 at 3:49 PM

When bugs, issues or any functionality that is not working as intended are reported or discovered in a support ticket, the support team will create an internal ticket for our software engineers to look into on behalf of the ticket owner.


For feature requests, both involving the addition of new features as well as the change of features currently working as intended, the support team will raise this for internal discussion and take these into consideration for future releases of the app.


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