Replying to a message

1. Open the app

Open the AmaraHealth™ and log in.

2. Find the chat you want to reply to

If you have any new unread messages, a bar will appear at the top of your dashboard to help you easily find these. 

Alternatively you can find your open chats by tapping on the person icon in the top left of your screen, and then tapping on the Messages card shown below. 

If there are no unread messages you can still access your chats via the Messages card shown above.

3. Select the chat you want to reply to

Once you've tapped on the Messages card as shown above you'll be taken to a list of all your chats.

Select which chat you want to send a reply to by tapping on them.

Type out your reply and it will show on the right hand side of the chat, as shown below.

Tips/Hints

• You must have version 1.1.0 of the app as a minimum to access Messages 
• Users aren't able to start chats from the app, they can only reply to a chat once it's been started by someone in the platform
• The ticks next to your message indicate whether it's been sent (1 grey tick), delivered (2 grey ticks), or read (2 green ticks)